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PartsThe Mazda Lifetime Parts Warranty
Mazda Southern Africa will repair or replace any part that fail to perform its normal function for the lifetime of the vehicle being possessed by the owner, without any charge. The Mazda Lifetime Parts warranty applies to those replacement parts fitted by Mazda or any Mazda approved workshop. T’s & C’s apply.
Durable, Safe and Reliable
Mazda’s high standards ensure that your Mazda Parts are engineered with the best materials and undergo a strict quality assurance process. That’s how Mazda Parts sustain a long lasting, safe and reliable life span – giving you the distinct pleasure when driving something that’s 100% Mazda.
The Team
Robbie Bradley, our parts manager has over 40years experience in the motor industry and has been with the CMH group for 20years, Robbie interacts with different people from the motor industry on a daily basis from panel beaters to repair shops to company fleet owners. he has a wealth of knowledge and is an expert on Rotary engines and parts. Robbie has won the Merit club award five times in his career and an Academy award in 2003. Robbie Thrives on service delivery acting with precision and efficiency. Sadly, for us Robbie is retiring at the end of the month and we wish him and his family everything of the best.
Anton van Wyk will be taking over as our Parts Manager, he has been with CMH for over 12years. We are excited to have someone with his wealth of knowledge and experience overseeing our parts department, and because no one can do it alone, Anton depends on our parts salesman Prince Mathiba who has 18years experience in the motor industry, he is a driven individual with a passion for Mazda parts.
Prince has completed a parts operations management course to improve his sales skills, Prince enjoys interacting with customers daily and always makes sure he goes the extra mile to meet customer’s needs. Prince has amassed vast product knowledge over the years from working with parts and attended training courses.
Our MERSETA trainee Calvin, has just joined us but he is already excited to learn the parts business and is proving to be someone who will excel at the job. For more information contact our dealership on 011 509 7301 and ask for Prince
*Source Mazda Southern Africa website http://www.mazda.co.za/customer-care/parts/overview/
The 2.0L model gets its identity and genes from the powerful 2.5L individual yet to be discussed. The new derivative comes with an array of enhancement features such as Driver and passenger 8-way power adjustable seats, 10 BOSE speakers, Heads-up-Display that reflects information on the windscreen, satellite navigation and Powerlift tail gate.
It is a unique way to store energy. It is Mazda’s new regenerative braking system for increased fuel economy by recovering wasted energy. From the moment you take your foot off the accelerator, it activates to turn outgoing energy into electricity. i-Eloop improves the economy by up to 10%.
The perfect companion to i-ELOOP is i-STOP. Conventional idling stop systems restart a vehicle’s engine with an electric motor exactly the same way the engine is usually started.
SCBS helps prevent soften the impact of low-speed collisions. It operates at speeds of 4 and 30kms per hours. A laser sensor at the top of the windscreen detects vehicles up to 6 meters in front. If it detects a high risk of impact, the system will prompt the brakes to help you stop more quickly; if you don’t brake, SCBS will apply the brakes to prevent or lessen the impact.
DAA can improve the safety of long-distance journeys by monitoring your attentiveness. When activated and you’re driving above 65kms per hour for longer than 20 minutes, the system monitors sensors input and learns your driving behavior. A forward sensing camera at the top of the windscreen measures the distance between lane markings while monitoring your steering angle, speed, and trip duration.If abnormal driving behaviour is detected or more than 2 hours has passed since your last break, the system will suggest a rest stop.
ALH improves visibility at night and prevent other drivers from being blinded by your headlamps. The headlamps features a row with LEDs, each one illuminates in a different section of the road ahead. They also illuminate a wider area on either side of your car.
When put on auto, a forward sensing camera monitors the road ahead, and automatically switches the headlamps between low and high beams as needed. This smart automatic technology means you don’t need to manually change your headlamps while driving, simply activate the ALH feature and the system does the work to maintain superior visibility during your drive.
BSM helps you to avoid unseen vehicles while driving, using radar senses at the rear of the vehicle to detect when other vehicles in your blind spot up to 8 metres behind. If a vehicle is in your blind spot, the system notifies you with a solid warning light in the side mirror. If you indicate to change lanes, the system alerts you with a warning beep and the solid warning light in the mirror will begin to flash.
These features are part of Mazda’s i-Activsense safety technology.
Ask our sales executive about these features and they will gladly assist you.
SkyActive Technology from Mazda – Imagination drives us.
Twitter: @MazdaHatfield
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Mazda Southern Africa will repair or replace any part that fails to perform its normal function without any charge to the vehicle owner for the lifetime of the vehicle being possessed by the owner. The Mazda Lifetime Parts warranty applies to those replacement parts fitted by CMH Mazda Randburg and fully paid for by the vehicle owner; so, the vehicle owner will be required to produce the original repair invoice when returning to the dealer for repairs under this warranty. This non-transferable Mazda Lifetime Parts Warranty is an additional cover that will take effect after the 3 year / unlimited km factory warranty expires.
Training for our service technicians is on an ongoing basis as new vehicles go into production monthly. One of our technicians Bobo Nataniel Malapane recently qualified and was awarded a certificate from Mazda Southern Africa as a Mazda technician and we are proud of Bobo, who started as a cleaner a few years ago and because he is an ambitious young man he enrolled in one of the MERSETA apprentice programs and four years after his enrolment he qualified as a technician and still continues to further his studies and currently aiming to be a Senior Master technician.
From the time you drop off your car in the morning until you pick it up, we ensure that we keep you posted and updated with the work we do on your vehicle.
Our courtesy vehicle will drop you off at your destination and pick you up when your vehicle is ready. The first shuttle leaves at 07:30 am while waiting at our service reception you can relax and have a cup coffee and browse through our magazines that are available at our reception.
We have free WI-FI for customers to browse the internet while waiting.
We at CMH Mazda Randburg are committed to saving water and the environment, our service vehicles get a Free Waterless car wash so you will go home with a clean and fresh car.
If you need help with your car – whether it’s vehicle towing to get you home, or vehicle recovery from your home – we’ll be here to support you.
You get our roadside assistance free of charge for 3 years unlimited on new vehicles.
Roadside Assistance: 0861 349 222
Mazda Southern Africa Customer Care: 0860 069 700
We at CMH Mazda Randburg pride ourselves in always giving our customers the best possible service.
Every Month end at CMH Mazda Menlyn we have awards evening, to show the team everyone’s hard work they put in for the month and our appreciation. Congratulations to Andre Jordaan, Mazda new car Manager for 3 years now, for outstanding performance, with a great team that only strife for successes.
CMH Mazda Menlyn provides you all the help you need, from Parts to Service, Pre -Owned and New cars, the best F&I you can have to the Stock Controller that makes sure the car you are looking for is ready for delivery and in stock.
Congratulations to the Following for outstanding performance, always making sure that all the targets are reached, work are completed to their fullest and pushing those sales every month. At CMH Mazda Menlyn we strive for successes and aim for happy clients. CMH Mazda Menlyn’s goals and objectives are important to strategic planning because they turn the mission and vision into specific measurable targets.
Oscar has been in the industry for 11 years and 4 years with CMH Mazda Hatfield. Over the years Mr. Mashavha has been displaying an extensive experience and knowledge of sales. His motto is “Selling cars is what I do best”. During his days as a sales executive, he overachieved his targets and won the title of “Sales Executive of Month” countless times. He did a remarkable job indeed.
His team absolutely has a great opportunity of benefiting from his experience and expertise. Under his leadership in the New Vehicle department, we will provide world-class service and thrive to leave our customers with the best memories of the “day they bought I bought my car”.
Congratulations once more Mr. Mashavha, we look forward to delivering more vehicles to our customers. Visit CMH Mazda Hatfield to meet him and his team. They will give you advice about great deals available.
Twitter: @MazdaHatfield
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With their aid there is a reduction in inequality and unemployment, stabilizing the economy. Most of these learnerships that are offered are for a duration of 12-24months, learners will receive a monthly stipend however these do not usually include transport, meals, and accommodation. The past two years CMH Mazda Randburg has had a few learners from the Merseta learning program, some who have become permanent employees at the end of the program and some we have managed to place them in other dealerships at the end of their program. However, this learnership is not a guarantee of a permanent position once completed, this will have to be the employer’s choice. Candidates will, however, be better equipped to enter the workforce once they have completed a leadership. Below are some of the few Merseta programs offered at CMH.
Service advisor
The position of Service Advisor forms a crucial part of any dealership’s customer service and must maintain a perfect balance between the Service Reception (where the customer is received and welcomed and also where the customer’s vehicle is collected after the service), the Workshop and the Customer. Our Service Advisor course covers all the major areas of the role of a Service Advisor encompasses and how he/she must conduct him/herself. With the right amount of experience, service advisors may advance to a position such as Service Manager.
Mechanic Apprenticeship
This is an important place to start one’s training, initially you will work under the supervision of the technician.The day to day duties include the servicing cars and
inspect vehicles according to the state’s requirements for emissions and safety. As you undertake training and master your skills you will pursue a career such as a Technician. Due to the extent of the work and skill that needs to be acquired, Apprentices go on yearly training courses for several weeks away from the dealership supervised by expert teachers and after 4 years, provided they pass every module and write the final technician exam, they qualify as a technician. It does not stop there, they can go further and qualify as Master Technician and also attend the Mazda Southern Africa technician training that focuses on Mazda vehicles.
We would like to congratulate one of our learners Abel Matlaisane who joined our dealership in February 2017 and has obtained NQF level 4 certificate in Automotive Service and Sales. We wish him the best and we would like to welcome two learners joining us this year.
Car Warranty
A car warranty is a standard feature on all new cars sold in South Africa. It provides cover for a stipulated period against manufacturing defects that cause your vehicle to fail. If the automaker agrees that the problem is indeed due to defects in components or workmanship, then the problem will be resolved at no cost to you. Be warned automotive warranties in South Africa are easily voided mostly because of the fitment of (unapproved) aftermarket parts. Many manufacturers offer an option of an extended warranty, make sure you know exactly what is part of the deal.
Service plan
A service plan focuses on specific scheduled vehicle services generally within the first few years of purchase. Car manufacturers sell service plans, and they cover the most basic of car care services with monthly payments instead of instant costs. Each service plan is slightly different but in general cover some of all of the following: fluids such as brake fluid, coolant, oil, transmission fluid and gearbox oil; all filters including oil, fuel filters, pollen and air filters; spark plugs; tyre rotations and cam belts. A service plan is a separate policy from the manufacturer’s warranty.
Maintenance plan
A maintenance plan includes all the benefits of a service plan, but also adds protection for replacement and repair of various wear and tear parts. There are many protected parts in a maintenance plan, and some of the most important include the clutch, exhaust, battery, brake pads, steering components and engine. The best part of a maintenance plan is the ease of mind that comes with it. Maintenance plans are also transferable to new buyers and it is possible to include them in monthly car payments at the time of purchasing the vehicle.
CMH is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information…”
During the Dealer Business Session and Dealer Parts & Service Forum held in November 2017, Zaynul was selected as one of the Top 5 Mazda Technicians in South Africa.
Maztech is a platform for highly-skilled Mazda Technicians to showcase their abilities and prove that they embody the OneMazda Philosophy, i.e. Mission to bring about a beautiful Earth and to enrich people’s lives as well as society. To exemplify Sustainable ZOOM-ZOOM by providing Mazda drivers with an awe-inspiring driving pleasure as well as outstanding environmental and safety performance.
This 30 something Mazda veteran hails from Clare Estate in Durban with vast years of experience and brand knowledge to make a formidable opponent when he goes for gold at the National Finals to be held on 21 February at Mazda HQ in Midrand, Gauteng.
From the Top 5 Mazda Technicians, the Top 2 will move successfully into the regional finals to be hosted in the exotic Dubai in September 2018. Success at this stage of this illustrious show-down will go on to represent Mazda SA at the World Skills Contest in Hiroshima, Japan in May 2019.
His clinical style of workmanship, accuracy and intricate detailing can only be described as that of a medical surgeon, and workshop Manager Vischal Maharaj and Dealer Principal Donna McCulloch surely acknowledges these excellent attributes.
We at CMH Mazda Umhlanga wish you the best of luck and we have every bit of confidence in you that you will surely excel and be jetting-off to the land of the rising sun to represent Mazda SA in 2019. Good luck and go well Zaynul Mohamed.
Trust only the best to work on your vehicle. Call us on 0877239304 or visit 
New Cars Department
The department is headed by Captain Byron Lobley who has been with the dealership for over 3years as new cars sales manager. His team is made up of our salesman of the year Omri Naude, Karabo Mapetla, Sam Monaheng, Trevor Binase and Tiaan Muller that have been in the motor industry for several years and together have a vast experience. From this team you can expect nothing less than the best service when purchasing your vehicle.
F & I Department
Our very experienced award-winning Patricia Gwebu will negotiate for the best deal with the banks on your behalf, efficient and experienced she has been known to do the impossible when it comes to having a finance deal done with the bank.
Service Department
In this department there is a new dedicated service adviser Theo Kallee who knows and understand the work ethics of this industry especially in-service department. Elize has re-joined the department as a workshop manager, she has a team of 3 technicians and an apprentice.
Parts Department
Our manager Robbie Bradley is the Mazda expert he will find you a part for any Mazda no matter how old. Original Mazda Parts have a life time guarantee if fitted by our workshop.
Our dealership striving to continuously improve our customer service. Anita Sumares the Dealer Principle is involved in every day to day activities of the dealership and as an open-door policy, she loves people and is never too busy to take a customer call or query.
WE WILL MAKE THE IMPOSSIBLE SERVICE EXPERIENCE POSSIBLE.
TO FIND OUT MORE CALL 011 509 7301 OR email